What information do we collect about you?
We collect the personal information you provide when you choose to share it with us through or in connection with, but not limited to, filling out a contact form on our website, sending us an email, giving us your details at an event or meeting, signing up to our mailing lists or newsletters, placing an order with us, becoming a user of our software and systems, and working with us on a project.
The information we collect may include name, address, telephone number, mobile telephone number, e-mail address, company name, job function, company industry, company size, nature of your inquiry, the types of information you want to receive and, if you make a purchase, your financial information.
Any email marketing messages we send are in accordance with the GDPR and the PECR (“Privacy and Electronic Communications Regulations”). The Virtalis Group does not buy any lists of personal information, choosing to research potential customers and partners from publicly available sources e.g. your organisation’s website, social media etc. Whenever we contact you, we provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences and the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise contact us directly.
How will we use your personal information?
We will use your personal data to help us manage your account and to send you information that you have requested. If you choose to sign up to one of our mailing lists for product updates, business developments, news updates etc, you will receive emails relating to the list you joined, as well as occasional relevant marketing emails. You will have the option to opt out of the list at any time should you wish.
If you send an email or fill out a contact form to request more information or a quote about one of our products, you will be contacted about that specific product and any other relevant products/services.
We do not pass your information to any third parties without your consent.
How do we protect your information?
In order to protect personal data, we implement a variety of security measures including, but not limited to, regular malware scanning, email filtering and security patching whilst all personal information is contained behind secured networks only accessible by staff employed or known to us. Our methods meet the GDPR compliance requirement.
Can you access your information?
You have the right to request a copy of the information at any time. If you would like to know some or all of the information that we hold about you, simply email or write to us with your request. It may be that you simply wish to correct an error in the information we hold. We will provide the information within one month. This service is free, however, in circumstances such as repetitive or spurious requests, there may be a small charge.
Do we share your information?
We respect your privacy and will not disclose your personal information to any third parties without your specific permission. The Virtalis Group will not share your information with anyone else unless you give us specific permission to do so.
What about Google Analytics and cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the Virtalis Group websites and to compile statistical reports on website activity with Google Analytics and Pardot Marketing Automation System. For example, we may automatically collect certain information from you, such as the type of web browser and operating system you use, the name of your Internet Service Provider (“ISP”), Internet Protocol (“IP”) address, software version, approximate geo-location information (for example, based on IP address or location of cellular tower used for the connection), and/or the domain name from which you accessed our websites. In addition, we may collect information about your browsing behaviour, such as the date and time you visit our websites, the areas or pages of our websites that you visit, the amount of time you spend viewing or using our websites, the number of times you return to our websites, other click-stream or website usage data, and/or emails or ads that you open, forward or click-through to our websites.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of the features that make your website experience more efficient may not function properly as a result.
We do not collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by a child aged under 13, we will delete this information.
Abuse of our contact data
The Virtalis Group objects to the use of our contact data published on our websites (for example on our Contact page) to send unsolicited advertising and information material to us, such as spam e-mails, and we expressly reserve the right to take legal action against the sender in this event.
Virtalis Holdings Limited
Think Park, Unit 3, 1st Floor,
Mosley Rd, Trafford Park,
Manchester, United Kingdom
Phone: +44 (0) 161 969 1155
Group CEO: Guenter Dahm